At Misbah Fragrances, we do our best to ensure that you are completely satisfied with our products.
Full refund or exchange of a product bought on our website is possible if.
The product is damaged or there have been some breakages during transport
Requisites for refund:
- In case of defective product received: Parcel unboxing video and product photos is mandatory.
- In case of Wrong product received: Parcel unboxing video is mandatory
- In case of Product is different from what is shown on the website/doesn’t look the same – Only product image required;
- In case of Incomplete order received: Parcel unboxing video and product photos is mandatory.
In case you have purchased an item, which has a free gift associated with it and you wish to return the main item, then you will have to return the free product as well;
Unfortunately, we cannot accept returns on sale items or gift cards. Gift boxes are not applicable for returns.
Returns and Replacements are done free of cost if wrong products or damaged products are received by the customer. However, the Company reserves the right to levy shipping charges on cases that come under legal scrutiny;
Return Intimation: You can either call our Support Number +91 7411932785 or Email Us at misbahfragrance.info@gmail.com within 48 hours of the product having been delivered. The details of the return (Order number, courier docket No or AWB No, and Reason for Return) should be shared with the Customer Support by email.
REFUND
Please note: Mode of refund may vary depending on circumstances. If the mode of refund is by Credit/Debit Card or Net Banking, please allow 10 to 14 working days for the credit to appear in your account. While we regret any inconvenience caused by this time frame, it is the bank’s policy that delays the refund timing and we have no control over that
