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Shipping policy

  • Customers are requested to provide an accurate, complete and valid address and pin code at the time of creating an account to avoid any delays, as we would not be liable if any incorrect address is provided and no refunds may be claimed by the buyer for any delivery of the products, which was caused due to reasons beyond our control.
  • Please note that the billing Address refers to the address where a customer receives credit card bills and shipping address refers to the address where the order has to be delivered. You cannot change the shipping address once the order is placed.
  • Once the order is placed, you can track the order status on our website, and in case of any queries relating to the order, our customer care service is available on Whatsapp on all the weekdays between 9:30 am to 5:30 pm IST. Or you can email your query to misbahfragrance.info@gmail.com.
  • After the product is dispatched by us, you will receive the tracking code, with which you track the status of your purchased product.
  • It takes up to 5-7 working days for delivery within India.
  • All prices are inclusive of GST.
  • We disclaim our liability in case of any delay in the delivery due to unforeseen events or wrong delivery address provided by the buyers.
  • You will be responsible for paying your own shipping cost for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
  • Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
  • If you are shipping an item over Rs. 3500, you should consider using trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.
  • We carry out free shipping pan India for orders above Rs. 500